At Nija Tech, your success is our success. We want to make sure you get the most out of your investment, and that starts with a successful implementation. We practice active listening to ensure that we understand all your business challenges before recommending a solution so that we can help you overcome your existing business challenges and future-proof your organization.
The gates of success are a series of client touch points that was carefully chosen by the Nija Tech team to ensure that we are on the same page as our customers.
We take the time to understand your business, industry and processes. We get clear on your current business challenges, drivers, goals, and define what success looks like to you.
We present a mutual plan to overcome your existing challenges and provide you with a sustainable, long-term solution. This step focuses on configuration, data migration/validation, the user interface, preparing for change and most importantly creating a pilot environment.
At this point, we present the solution we’ve built for your company. We realign with your team to ensure that the solution will make it easy for users to compete their tasks through work flows, customizations, training and additional configuration.
This is where we get your organization ready to adopt the solution. This may mean change management, additional training, verifying data, etc.
Your solution is ready to go! But, we do not stop at deployment. We also monitor and provide real-time support to ensure that you are getting the most out of your NetSuite investment.
At Nija Tech, your success is our success. We want to make sure you have a sustainable, long-term solution so that you can get the most out of your NetSuite investment. We do this by practicing active listening to ensure that we understand all your business challenges before recommending a solution, so that we can help you overcome your existing business challenges and future-proof your organization.
To do this, we’ve created 5 stages of success to ensure that you have all the tools you need to run your business and accelerate growth. The gates of success for our NetSuite customization methodology are a series of client touch points that was carefully chosen by the Nija Tech team to ensure that we are on the same page as our customer.
We take the time to understand your business, industry and processes. We get clear on your current business challenges, drivers, goals, and define what success looks like to you.
Our team provides a detailed summary of your requirements and the proposed solution. The purpose of reiterating this with you is to ensure we are aligned with your vision.
Here, we show the client what the result will look like. The client gets to test the interface to make sure it is what they envisioned and that they feel comfortable with the user experience.
At this point, our team shows you the back end to ensure the design will bring forth the desired results and performance. This ensures that your issue is fixed without creating another problem.
During our final client touch point, we provide you and your team with the ability to test drive the solution. During this phase, we will ensure that both and your team are comfortable with the solution and train the team to ensure a successful launch.
